Help Scout
A shared inbox, help center and live chat focused on human support.
About Help Scout
In Help Scout’s own words: “Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.”
Help Scout has a free plan.
People switching from Intercom, Zendesk, Freshdesk and Front often consider Help Scout.
Help Scout is an alternative to
Similar to Help Scout
- IntercomMessaging-first support with an AI agent.
- ZendeskEnterprise-grade ticketing and messaging.
- ChatwootOpen-source customer engagement across chat, email and social channels.
- FrontA collaborative inbox for email-heavy support teams.
- HubSpot Service HubHelp desk connected to HubSpot CRM.
- Zoho DeskContext-aware helpdesk software.
- CrispLive chat, a shared inbox and a knowledge base at startup-friendly prices.
- FreshdeskTicketing and helpdesk with a free tier for small teams.
Listed for information; LaunchStall isn’t affiliated with Help Scout. The quoted description comes from helpscout.com. Features and plans change — check the official site for current details.